Executive KPIs
View executive summary →
Learning Analytics
Explore learner data →
Learning Progress by Team
Completion Trends (12 weeks)
Learning Path Completion
Total Paths: 248
Assessment Scores
Certification Status
Total Certifications: 156
Learning Engagement
Active Learners
3,842
Avg Hours / Employee
4.7
Engagement Score
73
Content Rating
4.3/5
Enrollments This Month
1,204
Workforce Capability Heat Map
Open skills taxonomy →
Proficiency (0–100) by Skill × Business Unit
< 60 Critical
60–74 Developing
75–84 Proficient
85+ Advanced
Operational Performance
View SLA detail →
Workforce Planning
Open workforce model →
Staffing Capacity
92%
● Healthy
Forecast Demand (Next 90d)
+8.4%
● Watch
Team Utilization
84%
● Healthy
Overtime Risk
12%
● Watch
Succession Readiness
61%
● Watch
Attrition Risk
9.2%
● Healthy
Knowledge Management
Search knowledge base →
Most Accessed Knowledge Articles
| Article | Views (30d) | Helpful % |
|---|---|---|
| Client Onboarding Checklist — v3.2 | 4,318 | 92% |
| AI Assistant Prompting Guide | 3,846 | 88% |
| Escalation Matrix — Global | 3,204 | 85% |
| Quality Assurance SOP — Tier 1 | 2,915 | 81% |
| Return-to-Office Hybrid Policy | 2,472 | 78% |
Knowledge Health
Search Success Rate
86%
Knowledge Gaps Identified
28
SOP Usage Rate
74%
Job Aid Downloads
3,120
AI Assistant Usage
58%
Manager Effectiveness
View coaching detail →
Composite Manager Effectiveness
75
▲ 3.1 vs. prior period
Benchmark: 71
Predictive Analytics
Model methodology →
Employees at Risk
Future Skill Gaps (Next 6 Mo)
Training Recommendations
| Recommendation | Population | Priority | Est. Impact |
|---|---|---|---|
| AI Fundamentals Path | Ops, Finance (480) | High | +9 pts readiness |
| Data Analysis Intensive | Product, Marketing (210) | High | +7 pts productivity |
| Leadership Foundations | New Managers (145) | Medium | +5 pts coaching rate |
| Change Management | All Managers (350) | Medium | +4 pts engagement |
| Digital Fluency Refresh | Tenured ICs (110) | Low | +3 pts adoption |
Forecast Time to Competency
Projected to reach 28 days by month 6 — a 17.6% reduction.
AI Recommendations
See all 14 recommendations →
Close AI Literacy gap in Operations and Finance
Deploy targeted 3-week AI Fundamentals path to 480 employees. Projected +9 pts readiness lift.
High attrition risk in early-career employees
Pilot a structured mentorship program in Q3 for tenure <2 yrs. Est. 22% attrition reduction.
Manager coaching frequency below target in Supply Chain
Enroll 42 Supply Chain managers in Coaching Essentials. Target +8 pts coaching rate.
SOP usage declining in Customer Success
Refresh top 12 articles and add embedded job aids. Est. +11 pts SOP usage recovery.
Settings
Configure data refresh cadence, benchmarks, permission tiers, and integration endpoints (SSO, LMS, HRIS, Ticketing).
Signed in as Aimee Tavormina · Workspace Admin · Region: Americas